Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences and actions. Cookies are widely used to make websites work efficiently and provide a better user experience.

2. How We Use Cookies

Elyza Store uses cookies for the following purposes:

  • To keep you logged in to your account during a session
  • To remember items in your shopping basket
  • To remember your preferences (e.g., currency)
  • To understand how visitors use our website (analytics)
  • To deliver relevant advertisements on and off our site
  • To measure the effectiveness of our marketing campaigns

3. Types of Cookies We Use

Cookie Type Purpose Duration Required?
Strictly Necessary Essential for the website to function (login, basket, security) Session Yes – cannot be disabled
Performance / Analytics Collect anonymous data on how visitors use the site Up to 2 years No – requires consent
Functional Remember your preferences and personalise your experience Up to 1 year No – requires consent
Targeting / Advertising Track browsing to deliver relevant ads across the web Up to 1 year No – requires consent

4. Third-Party Cookies

Some cookies on our website are set by third-party services, including:

  • Google Analytics – to analyse website traffic and user behaviour.
  • Meta Pixel (Facebook/Instagram) – to measure the effectiveness of our social media advertising.
  • Google Ads – for remarketing and conversion tracking.
  • PayPal / Stripe – to facilitate secure payment processing.

These third parties have their own privacy and cookie policies, which we encourage you to review independently.

5. Managing Your Cookie Preferences

You can manage your cookie preferences in two ways:

Via Our Cookie Banner: When you first visit our website, you will be shown a cookie consent banner where you can accept all, reject non-essential, or customise your preferences by category.

Via Your Browser Settings: Most browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect website functionality, including the ability to log in or complete a purchase. Visit allaboutcookies.org for browser-specific instructions.

6. Cookie Consent

UK visitors: We comply with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). Non-essential cookies will only be set after you provide explicit consent via our cookie banner.

US visitors: We comply with applicable state laws including the California Consumer Privacy Act (CCPA). You may opt out of the sharing of personal information collected through cookies via our cookie preference centre.

You may withdraw or update your consent at any time by clicking the cookie settings link in the footer of our website.

7. Changes to This Policy

We may update this Cookie Policy from time to time. When significant changes are made, we will update the effective date and, where required, seek fresh consent from you.

8. Contact Us

For questions about our use of cookies, please contact us at shop@elyza.com.